It's going to be a long bitchfest
Jan. 29th, 2004 01:04 amWhy? Because I walked to work across a half mile of ice and didn't fall once. I could've gotten a ride, but by the time someone got there and got us both back to LC, I would've been there. You'd think with the roads still that bad, we wouldn't be delivering, but oh no. This is the source of the fun that comes later.
So yesterday I was stuck on ovens for six hours. Refused to do them tonight - did makeline instead. I don't knwo what was up with tonight, but nothing went right at all. It wasn't even big things, just lots of little things. I made a couple of pizzas wrong, then the dipshit on ovens lost a couple more. And I kept dropping things. Or spilling them. Or whatever.
On top of this, Becca was tired from being there since 2:00 and closing (she is my partner in later disasters, we were closers tonight). When she starts complaining about customers, etc. you know there's a problem. Becca is the Excellent manager, I am the Volatile manager - we make a good team. But every little thing that could happen tonight did.
Next: We should have had four drivers, but we only had two. This means delivery orders are going to be at least an hour, probably more. It's beyond our control. So we had annoyed, impatient, etc. customers all fucking night b/c they're too fucking lazy to driver ten minutes rather than wait an hour to an hour & a half. Becca was called a bitch by one woman b/c the woman is a cheap hosnatch who didn't want to pay for all her food. Tough.
Then she overheard a woman "muttering" about how much she hated white people. Yeah, she didn't get her fucking discount. Then I got dipshit central, who after being told we sell wings in 10, 20, & 30 decided he wanted to order a 20 & a 10. His loss. He was high anyway, we found out later. The the one time I got counter I get the ass who makes me tell him exactly how much everything costs because he didn't want to pay eight fucking thirty three for his food, nevermind that I gave him a nicer discount to start with than he f'ing deserved. So the customers were bitchtastic tonight. All this is up to about tennish.
Then the real fun starts. Delivery stops at ten, but obviously we're behind on things. So we're still delivering after ten, just not taking new orders. About 10:30 we get a call from our driver William: his car is stuck, and he still has three deliveries to make. Okay fine, a major pain but we send our other driver (who is done and seriously pissed he has to do this) out to retrieve William and take the pizzas. We call back all our customers and explain what's going on . Most are understanding, the rest can go fuck themselves. We 50% remedy everything and once try to start cleaning the fucking store.
11:00 - Louis calls, he's broken his leg slippin on the ice and he "quits right now!" An ambulance is already on the way to help him, we call the Bossman to get Willaim and get things under control. We start calling people and explaining this new development. Note that of the three we have to call (others were already taken care of) only one can be reached.
11:20 - I am called the Volatile one for a good reason. I will tolerate a lot of things, including general rudeness. What I won't tolerate is being condenscended to by an asshole that cares more about his thrice goddamned pizzas than about the man that got his car stuck & the man that broke his fucking leg trying to get the food to him at 10:30 at night. Especially when this asshole couldn't be bothered to pick up his fucking phone when we tried to call him. He decided he didn't like my attitude and demanded a manager - I told him I was the manager, and he said he'd just have to speak to someone higher. I hung up on him. He called back, got the boss' number from Becca and called the Boss. Who told him to go away. Ha.
Then the boss gets back, we're finally almost done cleaning the store and actually counting the money. He leaves again w/William to get Lewis' car and go to the hospital.
12:00 - Fight #2 (My record is 3 btw, you should've seen what I did to the woman that called me a bitch once). This would be the second of the two that we never could reach b/c their phone was always busy. He starts bickering with, doesn't even fucking care about the drivers, god fucking forbid. He wants to come pick his food up - no can do, they're already cold, useless, thrown away and it's fucking midnight anyway. So he tells me he doesn't like my attitude (big fucking surprise there) and wants to speak to the manager. "I am the manager" earns me a moment of silence, before he starts demanding a free pizza. Fair enough - "Just ask for me or another manager tomorrow and I'll see that it's taken care of." What's my name? Megan. "Okay Megan, what's your last name?" "Sir, my last name is none of your business."
"Well, I was just going to speak with you tomorrow but now I want to speak to your head manager."
"Fine." Click. Becca here tells me I'm no longer aloud to answer the phone. This winner calls back a minute later and after Beccas hangs up w/another customer (and we closed at eleven, that's how sad this night was) she speaks with him. Apparently the guy wanted to actually apologize to me, but then he thought Becca was me just pretending not to be me and asked her if she had a boyfriend. Don't ask me.
So the Boss comes back, he speaks with the Head Manager on the phone while me and Becca finish the money & do the last of the cleaning up. I get home at about roughly 12:30. Not too bad, but on Wendnesdays we're usually home an hour sooner and with much less stress on our shoulders.
Until the next Fiasco.
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Date: 2004-01-29 11:59 am (UTC)Re:
Date: 2004-01-29 03:14 pm (UTC)Thankee muchly. But it sounds like you had your own adventures yesterday with the paper ordering.
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Date: 2004-01-29 04:32 pm (UTC)Now that's it's not 7am and I can actually think of an aproiate insult I will use it.
They are all a herd of rabid ass monkeys that need to be shot on sight.
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Date: 2004-01-29 05:16 pm (UTC)That is a lovely insult. It's good to see you're awake and fully functioning.
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Date: 2004-01-29 05:29 pm (UTC)They all need to be dipped in pheromones and dropped in a pit of horny elephants.
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Date: 2004-01-29 05:56 pm (UTC)*chokes on coffee*
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Date: 2004-01-29 10:04 pm (UTC)Re:
Date: 2004-01-30 01:05 am (UTC)