It's a Saturday, the second busiest day for us. This should be obvious. Anyway, on Fridays and Saturdays the day crew is responsible for preparing at least 6 stacks each of mediums and larges, I won't even get into the breads and smalls. (A stack being 8 pans of pizza dough ready to be sauced, cheesed and topped). I walked in and there was one of each. This is bad.
So there are three managers on duty tonight, which means in theory that one manages while the others act as crew. I wasn't closing, which means I'm crew. Hahaha. The other two got stuck on makeline and ovens, which meant I got to be the "floater," or the one that stuck with the nasty manager jobs. I lost count of the customers that called to complain b/c of some pissy thing. They were fun. This one dumb bitch calls to complain that we forgot to put a topping on her pizza - not a big deal except that she pay for the extra topping, so fair enough. I said that if she brought the pizza back, I'd remake it. Except they'd already eaten most of the faulty pizza. At that point I said I couldn't do anything. She didn't like that. Ask me if I care.
So my night was a living hell. "Megan, do this." "Megan I need that." "Megan, I need quarters for the drawer" "Manager call" *screams in rage*. I worked my ass off tonight, even dropping money in the safe, scheduling the breaks, etc. Finally it slows enough that C (another manager) can check the schedule to do breaks (not knowing I was already on it). The boss sees him, asks him about it and then makes a big deal about how on top of things he is. And all fucking night I didn't get one goddamned fucking word, just "do this" or "try that." I don't expect compliments but that really pissed me off. C calmed me down though - he's a cool guy, and was aware just how asinine the boss was being. Still...
Not to mention the boss' wife called in the middle of our busiest hour to order her own food. Because she was out with her stupid friends drinking it up.
Things slowed down enought that I got off early, but I think it's only because I was about to start dishing out violence b/c the crew was too goddamed stupid to remember that yes, they have to answer the phones when they ring. I seldom yell at anyone, but they all learned to fear me tonight.
Pardon me, my list of Stupid People to Kill requires yet another adjustment.
Customer calls, says they don't eat pork (I care?) and that they got the wrong pizza. Then they say they got the ground beef and extra cheese, but not the pepperoni, italian sausage and extra cheese. I'm confused, but ask again to double check. They say the same thing and I agree to remake the P IS XC pizza. Guy calls back ten minutes later, says that we screwed up both pizzas. I proceed to tell him he need to make up his mind (literally I said this) and he says they got the pork (which is for his girlfriend, HE doesn't eat pork) so she'll bring the bad pizza and they need the GB XC remade. Megan says fine, hangs up and proceeds to remake their pizza and put a "not trustworthy" tag on their number in the computer. Fuckers.
Now to summon energy to write before a certain friend kills me.
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Date: 2003-11-30 04:29 am (UTC)no subject
Date: 2003-11-30 04:31 am (UTC)But I always wonder: are they intelligent elsewhere? Because I know some reasonable people that turn into utter morons the minute they have to order food.
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Date: 2003-11-30 04:43 am (UTC)no subject
Date: 2003-11-30 04:29 am (UTC)*looks around* You don't me me do you? I don't want to push you into writing if you aren't up to it.
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Date: 2003-11-30 04:38 am (UTC)Good lord. The woman needs to be put down to preserve the rest of soceity.
Ahhhh.. She's also the one with your soul in the shoebox, right? I'd humor her too... And the pictures are totally worth it.
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Date: 2003-11-30 04:40 am (UTC)The workers of LC would love nothing more than to put that woman down. She's nicer than the boss, but it's that black widow kind of nice.
that's the one. Considering I still owe her an outline for something, it's best to stay on her good side. And her art is more than worth it.
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Date: 2003-11-30 04:45 am (UTC)bleah.. The black widows are the ones you dearly wish you could squish.. and if she's nicer than the boss I'm thinking the boss needs to get run over a few times too...
ahhhh I suppose I can leave you in peace for a few hours while I contine the foolish task of scanning ever cel I own. And only if I *have* to ;)
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Date: 2003-11-30 04:48 am (UTC)He's not so bad, except for the occasional chauvinism that he doesn't think he has. I mean, I can tell him to go away or whatever and he laughs. It's just that he nitpicks everything and it stresses the crew out. she's just an annoying mosquito when she's in the store. unless you mess her order up...
pshaw - I just got my order from Torque so I won't be doing anything for another hour at least. *hugs* thank you again!
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Date: 2003-11-30 04:57 am (UTC)yeah micro managing and nitpicking are two of my petpeves. I can nitpick all I want on things I do but I'm not going to force my obsessive compulsiveness on somebody else XP And if tell somebody to go away and they laughed at me..? not pretty..
ooh ooh ooh! What you get?? You are so welcome! That's what I spent most of today doing ;)
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Date: 2003-11-30 05:02 am (UTC)I only hate that he agitates the workers. plus his tendency of correcting his managers kinda sorta undermines our image, ruins the authority we have. but that's okay, three more weeks and the head manager will be back. then he'll learn some damned respect. he might own the business, but nancy owns the store and workers.
Manners and Means, Center of Earth and Sky, and Jumping Into Things.
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Date: 2003-11-30 05:08 am (UTC)Three weeks eh? You can do it. Be strong!
Oooh good choices! I'm going to be nosy and ask why not Shifting?
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Date: 2003-11-30 05:11 am (UTC)Only because I'm cheap. Those three total came to 14.85. Shifting cost more than the others and threw the total off. It's also an excuse for me to go back to the site after I get paid next week. I figure after working 8:00-5:00, then 4:00-10:00, 4-10, 8-2 I deserve more yummy reading material. If I can print them out Shift will probably be on the airplane with me.
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Date: 2003-11-30 05:23 am (UTC)Idle courosity made me ask... Umm with those hours you really do deserve treats. *contemplates doing bad things* I should warn you if you are going to print shifing out... It's 746 pages long.
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Date: 2003-11-30 04:34 am (UTC)even the boss thinks his wife is a ninny. I mean, the woman has hit six mailboxes driving in the past two or three months.
Heck no, you're more than fine.
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Date: 2003-11-30 04:53 am (UTC)no subject
Date: 2003-11-30 04:58 am (UTC)He killed me, he really did. his girlfriend wasn't that bad though, when she came to pick the food up.
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Date: 2003-11-30 05:03 am (UTC)no subject
Date: 2003-11-30 05:05 am (UTC)oh yes - there comes a point on each shift where I just flat out refuse. there's nothing worse than hearing a worker struggle with a custmer only to have them demand a customer and suddenly remember that's you.
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Date: 2003-11-30 05:20 am (UTC)Yeah. You can usually count down the seconds until you hear the "I demand to see a manager" and the inevitable fight that will follow...
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Date: 2003-11-30 05:21 am (UTC)ah, the fights. they're ugly but sometimes it's all you need.
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Date: 2003-11-30 05:28 am (UTC)yes yes yes.. I love to tell a customer that they are dead wrong when there is nothing they can do about it.. No mam. I can't give you your money for the book back just because you didn't like it. Deal.
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Date: 2003-11-30 05:29 am (UTC)lol! you're kidding me - someone actually tried that? that's gorgeous.
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Date: 2003-11-30 05:37 am (UTC)no subject
Date: 2003-11-30 05:37 am (UTC)the hell???
what is it with people that they instantly turn stupid the minute they have to purchase something?
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